Arkansas 2-1-1

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NEW TELEPHONE SYSTEM TO CONNECT ARKANSANS TO SERVICES, VOLUNTEER OPPORTUNITIES
February 15, 2007

Governor Mike Beebe today announced a new
statewide telephone system, “Arkansas 2-1-1,”
that, beginning this summer, will connect Arkansans with community-assistance programs
and volunteer
opportunities.

“Just as important as having effective social services is making sure that the people who need
them know
about them,” Beebe said.  “This cooperative effort will provide Arkansans with a single, easy-to-remember number they can call to find assistance or volunteer to help provide it.”

A task force including representatives of United Way, the Arkansas Public Service Commission, the Arkansas Municipal League and Arkansas businesses worked together to plan the 2-1-1 system.  The Wal-Mart and Sam’s Club Foundation issued the initial challenge grant of $600,000 to the initiative.

“We’ve taken our time implementing this service in
Arkansas to ensure that it’s done correctly,” said Daryl Bassett of the Arkansas Public Service Commission.  “The ultimate benefit is that we’ll provide a great quality of service to the people who need it most.”

The services that Arkansans will be able to access through 2-1-1 include: 
  • Food pantries, Meals on Wheels, clothing closets, shelters, rent and utility assistance.
  • Health insurance programs, medical-information lines, Medicaid and Medicare, ARKids First, maternal health, counseling and support-group services, drug-and-alcohol intervention and rehabilitation.
  • Child care, after-school programs, Head Start, family-resource centers, mentoring and tutoring, recreational programs and protective services.
  • Adult day care, respite care, home health care and transportation.
  • Job training, transportation and education programs.
  • Volunteer opportunities and donations. 
The annual operating budget for Arkansas 2-1-1 is approximately $1 million for the first two years.  Call centers will initially operate in Pine Bluff and Bentonville.

For more information on
Arkansas 2-1-1 download the Arkansas 211 Brochure or contact your local United Way.

Updated 5/8/2008 info@arkansas211.org

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